Consumers have complained about the rivers of unsolicited mail and faxes that flow to their doors and fax machines. Thanks to the electronic age, they are receiving junk e-mails (spam) as well. To avoid spam, make sure that you read a website's privacy notice before giving out your e-mail address. Exercise any blocking tools that might be offered by your Internet Service Provider (ISP) and e-mail service. Consider setting up two e-mail accounts (for public and private use respectively). Use discretion when making public posts on the Internet that divulge your e-mail address. To help eliminate spam, register your email address on the Direct Marketing Association's website: www.e-mps.org .
To stop receiving un-addressed ad mail, notify Canada Post by placing a written notice where you receive mail requesting that no further junk mail be delivered to your address. To stop receiving addressed ad mail, contact the Canadian Marketing Association at 1-800-267-8805 or www.the-cma.org and request that your name be removed from the telephone calling and mailing lists of member companies.
If you are receiving unsolicited faxes, look for the sender's return address. The Canadian Radio-Television and Telecommunications Commission regulations require it to be included so that the recipient can ask not to be contacted again. Such a request must be honoured within seven days and should remain active for three years. If you are getting anonymous calls or faxes, contact Telus customer service at 604-310-2255. Business customers can call 604-310-3100.